NotifyHub reads tomorrow's appointments straight out of your hospital system and sends every patient a WhatsApp reminder on schedule — the evening before, and again on the morning of. Nobody at the front desk makes a call, and every message is logged.
Why it matters
No-shows are not a scheduling problem. They are a reminder problem — and reminders are the first thing a busy front desk drops.
A patient reminded the evening before and again on the morning of is far more likely to arrive. Every slot that gets filled is revenue the schedule already assumed.
Reminder calls are the first task to be abandoned on a busy day. NotifyHub takes them off the desk entirely so staff stay with the patients in front of them.
Reminders go out over WhatsApp on the official Business API, where they land alongside the patient's personal messages rather than in an SMS folder nobody opens.
Every send is recorded with its status and timestamp. When a patient says they were never told, you can answer the question instead of guessing.
How it works
Four steps, none of which involve your staff.
NotifyHub links to your hospital system and reads the organisations, doctors and appointment lists it already holds.
Two jobs run every day on a schedule you set — one for tomorrow's list, one for today's.
Each patient gets a personalised WhatsApp reminder with their doctor, time and location filled in.
Delivery status is written back against every message, and the dashboard shows the run as it happens.
Capabilities
NotifyHub connects to the hospital system you already run and pulls the appointment list itself. No exports, no spreadsheets, no double entry.
One job goes out the evening before for tomorrow's appointments, a second on the morning of for the same day. Both times are configurable.
Each message carries the patient's name, date, slot time, doctor, hospital and speciality, using approved WhatsApp templates in the language you choose.
Watch a run progress in real time and see each message move from queued to sent to delivered, rather than waiting to find out afterwards.
Daily volumes, delivery rates, job history and a searchable log of every notification, filterable by date, doctor or location.
Run several hospitals or cities from one deployment. Adding a location is a configuration change, not a development project.
Modules
NotifyHub is not a bulk-SMS tool with a hospital label on it. It reads your appointment data directly, sends on the official WhatsApp Business API, and accounts for every message it sends.
What it changes
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We can connect NotifyHub to your hospital system and show you a live reminder run against your own appointment list.
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